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Catch People Doing Something Right

All of us hope to control quality by catching the mistakes. But sometimes we forget the motivational power of catching our people doing something right.

Next time you tour your warehouse operation, look for the things that are being done better than expected. Let your people know that you appreciate their good work. When you look for strengths, you will see strengths.

Furthermore, when your people hear your approval, they will work harder than ever to do a great job.


K. B. Ackerman Company
2041 Riverside Drive
Suite 204
Columbus, Ohio 43221
Phone 614-488-3165
Fax 614-488-9243

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