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Overcoming the Skills and Culture Deficit

L.J. Peter was a business philosopher who said that “advancement in the position is based on the candidate’s performance in previous roles rather than performance in the current role.” This translated into the well-known Peter Principle.

Employers expect their people to develop themselves in their spare time into proficient leaders. Unfortunately, some of them are using their time to look for new jobs instead. Altogether too many workplaces are marked by decreasing productivity. Stressed employees work longer, produce less, and feel undervalued.

Most employee recognition programs prioritize tenure rather than performance. In so doing, they reward endurance rather than quality work.

This is correctable, but it is not easy. The emphasis turns from high productivity to delivering the highest quality. Key workers are rewarded for performance, not for seniority.

Here are some questions to ask, and the answers will tell you a lot about your culture:

  • Do you continuously seek feedback and try to learn how your people feel today?
  • Do you practice what you preach? (Be honest!)
  • Do you encourage self-development? Do you really have a learning organization?
  • Do you raise and answer the question of why your company exists?
  • Does your warehousing organization have core values? What do you really stand for?

 

K. B. Ackerman Company
1 Miranova Place
Columbus, Ohio 43215
Phone 614-946-9436

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