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Quality and Leadership
in the Warehouse

(A One-Day Seminar For Warehouse Managers and Others Involved In Working With Warehouses)

Speakers: K. Ackerman and R. Carlson

7:30 a.m.
Registration and Continental Breakfast
8:30 a.m.
Maintaining Quality in the Warehouse
Total quality management has special meaning for the warehouse manager. Both meaning and measurement will be explored in this presentation.
9:30 a.m.
Team Assignments and Introduction of First Management Case
9:35-10:00 a.m.
Coffee and Study of Management Case
10:00-10:30 a.m.
Discussion of Management Case
10:30-11:30 a.m.
Improving Warehouse Productivity
New approaches to workload planning, scheduling and measurement are the subject of the second presentation.
11:30 a.m.
Introduction of Second Management Case
11:35 a.m.-12:45 p.m.
Lunch and Team Studies of Case

12:45-1:30 p.m.
Case Discussion


1:30-2:30 p.m.
Mentoring the Transition From Worker to Manager

The transition from worker to supervisor is difficult, particularly when the individual started as an hourly worker. The necessity of coaching, and best practices in supporting the change will be developed.

2:30 p.m.
Introduction of Mini-case

2:35-3:00 p.m.
Discussion of Mini-case
3:00-4:00 p.m.
Improving Communication
Team Exercise in Communications Improvement
4:30-5:00 p.m.
Questions and Open Discussion
5:00 p.m.

Registration fee: $495.
The fee includes breakfast, lunch, coffee breaks, and a one-year subscription to Warehousing Forum.

To register for this program, CLICK HERE!


K. B. Ackerman Company
2041 Riverside Drive
Suite 204
Columbus, Ohio 43221
Phone 614-488-3165
Fax 614-488-9243

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